Effective Date: Updated January 21, 2025

At WebNetSites, our goal is to provide affordable, professional website solutions for entrepreneurs, small businesses, and local service providers. Due to the nature of digital products and custom services, we maintain a clear and fair refund policy outlined below.

🔷 Digital Products (Website Templates)

All template purchases, including but not limited to downloadable website files, pre-built website layouts, or theme access, are non-refundable once delivered or accessed.
This is due to the immediate nature of digital delivery and intellectual property access.

🔷 Website & Custom Site Packages

We offer low-cost website builds as part of our streamlined service model. These projects begin immediately upon form submission or confirmation of purchase.
As such:

• Refunds are not available once a project has started.
• If no onboarding form or content is received within 7 days of purchase, we will pause the project and issue a store credit upon request.
• If your project has not been initiated and no form has been submitted, you may request a full refund within 48 hours of purchase.

 

🔷 Service-Based Add-ons (Domains, Hosting, Edits)

• All domain registrations and third-party services are final and non-refundable.
• Add-on services (custom revisions, design upgrades, content writing, etc.) are non-refundable once initiated.

 

🔷 Chargebacks & Disputes

We stand by our work and encourage open communication. If you experience any issues, please contact our support team at support@webnetsites.com.

Unauthorized chargebacks or disputes may result in permanent service suspension and legal action.

 

📩 Contact Us

For any questions regarding your purchase, refund eligibility, or project status, please reach out to: support@webnetsites.com.

Response time: 24–48 hours (Mon–Fri)

You may cancel your WebNetSite account at any time. Any fees paid to WebNetSites.com are non-refundable.

Questions? Email us: support@webnetsites.com